Payment Information

We can only process online orders of a minimum of $40 dollars in Canada or $50 to the US because we charge shipping based on a percentage of the sale and less than this amount can not cover shipping expenses. If you check out through our shipping cart and process the payment we will email you letting know if you wish to purchase extra items to complete the minimum order requirement. If you do not wish to increase your order we will reimburse the payment to your credit card.

We accept all credit cards through Paypal. We also accept online email transfers. We do not accept cheques of any type.  We no longer provide COD services.

Your credit card will be charged instantly when you check out through our shopping cart using paypal. You do not have to have a PayPal account to purchase an item, you can use their service as a “guest”.

Please note that Helix Candles does not receive your credit card information as it is processed through our shopping cart merchant services.

The only way you can place an order in any other format other than the shopping cart method is sending us an e-mail transfer to info@helixcandles.com. We will prepare or manufacture your order and then ship your package.

If you are a US resident, please remember that our prices are in Canadian dollars and the amount charged will appear on your statement in US dollars.